Privacy Policy

Welcome to HeartPowered Business!

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.heartpoweredbusiness.com, interact with us, or use our services.

Please read this policy carefully. By using our website, you agree to the terms described here.

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1. Who We Are

Controller:
Monique Blokzyl
Dorfstraße 26
D – 30916 Isernhagen, Germany
Email: hello@heartpoweredbusiness.com

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2. What Data We Collect

We may collect, use, store, and transfer the following types of personal data:

• Identity Data: first name, last name, username
• Contact Data: email address, telephone numbers, mailing address
• Transaction Data: payment details, products and services you have purchased
• Technical Data: IP address, browser type and version, operating system, platform, device information
• Usage Data: information about how you use our website, products, and services
• Marketing and Communications Data: your preferences in receiving marketing from us

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3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct interactions: filling out forms, signing up for newsletters, contacting us
• Automated technologies: cookies, server logs
• Third parties: analytics providers, payment processors

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4. Why We Use Your Data (Legal Basis)

We only use your personal data when permitted by law. Most commonly, we use your data in the following circumstances:

• To fulfill a contract with you
• With your consent
• For legitimate interests (e.g., marketing, service improvement)
• To comply with legal obligations

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5. How We Use Your Data

We use your data to:

• Provide, operate, and maintain our website and services
• Process transactions
• Manage customer relationships
• Send marketing communications (with your consent)
• Analyze website usage and improve services

You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting hello@heartpoweredbusiness.com.

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6. Disclosure of Your Data

We may share your data with:

• Service providers (e.g., ActiveCampaign, Google Analytics, Vimeo, YouTube)
• Professional advisors (e.g., lawyers, accountants)
• Authorities where required by law

All third parties are required to respect your data and handle it in accordance with the law.

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7. International Data Transfers

Some of our service providers are based outside the European Economic Area (EEA). Where this occurs, we ensure your data is protected through appropriate safeguards such as Standard Contractual Clauses.

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8. How We Protect Your Data

We implement appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way. However, no online data transmission is 100% secure.

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9. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Typical retention periods:

• Inquiry data: 12 months
• Customer transaction data: 10 years (under German law)
• Marketing consent data: until withdrawn

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10. Your Legal Rights

You have rights under GDPR, including:

• Right to access
• Right to correction
• Right to deletion (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us at hello@heartpoweredbusiness.com.

You also have the right to lodge a complaint with a supervisory authority.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our practices. We encourage you to review this page regularly.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

HeartPowered Business
Monique Blokzyl
Email: hello@heartpoweredbusiness.com
Address: Dorfstraße 26, D – 30916 Isernhagen, Germany

Last Updated: April 28, 2025